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-   Club and Website Support (http://www.njfboa.org/forums/forumdisplay.php?f=30)
-   -   not getting e-mails (http://www.njfboa.org/forums/showthread.php?t=21387)

Tru2Chevy 11-10-2006 11:07 AM

Yea, I've got the problem figured out. It is due to an issue with reverse DNS. Some email providers (AOL being the most notable) won't accept messages if they can't do a reverse lookup.

I'm talking to our webhost (who's DNS servers we use) to see what can be done about this.

- Justin

Teds89IROC 11-10-2006 07:37 PM

awesome..thanks man

Tru2Chevy 11-13-2006 05:15 PM

Finally got word from our webhost.

This should be corrected by mid-day Wednesday, at the latest.

Let me know if you guys are still not getting emails by Wednesday afternoon/evening.

- Justin

Tru2Chevy 11-14-2006 02:45 PM

Ok, seems as though the problem is fixed.

Are any of you still having problems receiving email?

- Justin

camaro2you 11-18-2006 02:52 PM

Justin i am still not receiving emails.

88BluBird 11-18-2006 03:43 PM

I too am not recieveing E-mails. i am an aol user:moon:

Knipps 11-18-2006 03:44 PM

Quote:

Originally Posted by 88BluBird (Post 289281)
I too am not recieveing E-mails. i am an aol user:moon:

Gmail ftw

V 11-18-2006 05:04 PM

negative on opttonline as well

Teds89IROC 11-19-2006 12:14 PM

negatory over here

Tru2Chevy 11-19-2006 08:17 PM

Hmm....back to the drawing board.

Ugh, stupid AOL.

- Justin

foff667 11-24-2006 08:23 PM

FWIW I havent been receiving PM email notifications either...email addy in my profile is good as all my settings for receiving them are fine...just havent been receiving them lately for some reason...its a verizon account too so no aohell here.

Tru2Chevy 11-26-2006 02:48 PM

Ok....seems to be affecting verizon, optonline, and aol users.

Anyone else?

Still pouring over email logs looking for errors....

- Justin

Frosty 11-26-2006 10:46 PM

No email for me either, I'm on Comcast.

Tru2Chevy 11-26-2006 11:25 PM

Still looking for answers....

For any of you that aren't receiving emails, please make sure that if your email provider uses a spam filter, that admin @ njfboa.org is listed as a "known" or "good" address, that way emails from us won't be delivered to your spam folder, or in some cases, not delivered at all.

- Justin

V 11-27-2006 01:11 AM

i made sure my span filter was turned off

Frosty 11-27-2006 06:15 AM

I never had a problem until you guys upgraded or switched servers.

I mean I don't care that much since I know what threads I post in. I'll check my spam filters though.

IROCZman15 12-03-2006 09:13 PM

i dont get emails either from here.. i dont know why? can you check it/test it out ?

Tru2Chevy 12-04-2006 07:44 AM

Quote:

Originally Posted by 87IROCmadman (Post 292639)
i dont get emails either from here.. i dont know why? can you check it/test it out ?

I see that you use AOL, so you are just being affected by the same DNS issue that everyone else is.

We are still working on a solution to this problem so that all of our users will receive their email.

- Justin

Tru2Chevy 12-04-2006 01:18 PM

Just an update.

I have done lots of research over the last few days, and we have made the decision to switch to a more reliable web hosting company. This should end the email problem we are having as well. More details to follow later this evening.

- Justin

Knipps 12-04-2006 01:35 PM

so this means the site will be down for extended periods of time again?

Tru2Chevy 12-04-2006 01:44 PM

Quote:

Originally Posted by Chevelle 454 (Post 292772)
so this means the site will be down for extended periods of time again?

When we switch servers we expect there to be no more than a few hours of scheduled downtime. We feel that this will be much better than our current situation, considering that so far in the month of December our server has only been up 87.805% of the time (when we are supposed to have a 99.9% uptime guarantee).

- Justin

Knipps 12-04-2006 01:51 PM

Quote:

Originally Posted by Tru2Chevy (Post 292775)
Quote:

Originally Posted by Chevelle 454 (Post 292772)
so this means the site will be down for extended periods of time again?

When we switch servers we expect there to be no more than a few hours of scheduled downtime. We feel that this will be much better than our current situation, considering that so far in the month of December our server has only been up 87.805% of the time (when we are supposed to have a 99.9% uptime guarantee).

- Justin

Any $$$ to back up that guarantee?

Tru2Chevy 12-04-2006 01:54 PM

Quote:

Originally Posted by Chevelle 454 (Post 292778)
Quote:

Originally Posted by Tru2Chevy (Post 292775)

When we switch servers we expect there to be no more than a few hours of scheduled downtime. We feel that this will be much better than our current situation, considering that so far in the month of December our server has only been up 87.805% of the time (when we are supposed to have a 99.9% uptime guarantee).

- Justin

Any $$$ to back up that guarantee?

We're working on that with our current host now.

- Justin

Teds89IROC 12-05-2006 05:27 PM

good news justin!

IROCZman15 12-06-2006 09:40 PM

thanks for lookin out for us AOL dudes! ! good work as always Justin


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