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Here's what I'll be posting on LS1 Tech. If I cost them even one sale it'll be worth it.
-=-=- I'm less than happy with my dealings in regards to OE wheels. I ordered a set of C06 17x9.5 in hyper black with Nexen tires, mounted and balanced. The wheels looked great, but I always had a wheel hop/out of balance issue. Took the wheels to be rebalanced, only to discover that one of the wheels was machined crooked. I contacted Scott at OE wheels, who asked me to have the wheel checked on a hunter machine to do a bare wheel runout. I had that done, which cost me out of pocket. The wheel had .036 runout, which was causing a very visible up and down 'hop' when the wheel was spun bare on the balancer. I returned the info to Scott, who told me that the wheel/finish I ordered was discontinued and they only had one in stock that had "a small blemish." Now, keep in mind that when they sold me the wheels I was not informed that I was receiving a discontinued item Here's the unboxing of what they sent: http://home.comcast.net/~The_Bishop/camaro/box1.jpg http://home.comcast.net/~The_Bishop/camaro/box2.jpg http://home.comcast.net/~The_Bishop/camaro/box3.jpg http://home.comcast.net/~The_Bishop/camaro/box4.jpg http://home.comcast.net/~The_Bishop/camaro/box5.jpg http://home.comcast.net/~The_Bishop/camaro/box6.jpg http://home.comcast.net/~The_Bishop/camaro/box7.jpg http://home.comcast.net/~The_Bishop/camaro/box8.jpg Upon contacting Scott in regards to the condition of the wheel, I was more or less told, "Hey; that's too bad. Well, good luck!" I'm now stuck with 3 straight wheels, one crooked wheel, and one with a gouge on the backside that makes it unsafe to use. My advice? Run far, far away from OE wheels. The junk is all made in china, and their 'warranty' is only good if they still make the wheels. I'm now stuck with a car on jackstands and no wheels, and you can bet your ass I won't be giving any more of my money to OE wheels. |
Post this on tech. They have a huge market on there and will end up making it right.
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Already done. I just hate having my car stuck on jackstands, and I'm looking to correct this soon.
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I saw the thread and posted in it. I actually was gonna buy some wheels from them soon. Someone's gotta have some stock wheel's they'd let you borrow.
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I'm just looking to get my car back on the road.
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Maybe its just the angle I see it then.
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Here's a better view:
http://home.comcast.net/~The_Bishop/camaro/box9.jpg It's bent enough that there seems to be a very faint distortion in the bead area. |
Yeah that's a different story. Didn't seem that bad
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I wonder if a wheel shop could fix it? Send the bill to the place you bought them from?
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I sent pics to a wheel repair place, waiting on a quote.
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Thats a little more than a blemish. That guy is either blind or he was just looking to get rid of you
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Well, long story told short, I'm getting a new set of wheels very cheap. It took a little public prodding, but they stepped up and made things right.
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Part of the 'agreement' was that I pull my negative experience review.
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I figured as much, but was hoping some traces still remained. I was curious to see what the peanut gallery had to say, and if OE tried defending their moves at all publicly.
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well at least they are doing right
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Mike: On the phone the rep said, "We'll have to viciously defend our reputation." I asked him if he really thought that would solve anything, as online pissing matches invariably ended up damaging both parties, and I really didn't have much to lose. I also reminded him that I could back up everything I had posted with pictures and facts.
Things calmed down a bunch not too long after that. Yes, they are making right. But I don't think it should come to this sort of thing, and they need to remove/modify that 'lifetime warranty on the structure of the wheel' paragraph on the web page, because if they don't make the wheel any more (And they do discontinue/change styles rather frequently) that you'll probably be SOOL. |
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