[iamsickofitall]

Originally Posted by SmokingSS

ok well, i called them back this afternoon and waited on hold for like 15 minutes until i finally got to talk to Fraser... I asked him if he saw the pictures and he said yes, and then he said "it looked new" to him and not used at all, and he said he didnt see "that much paint chipped off". I explained how there were marks in the center of the hub as where you could see it was installed and removed and I said how ive bought balancers before and NONE ever have the threaded holes for removal pregreased. In the end, we worked it out so that I am sending it back to them, and they will exchange it for another, hopefully itll be a new one this time and i'll actually get the new one this summer still...otherwise, on Aug 5th i'll be out in Detroit, and i wont have any problem travelling a few hours more to IL to confront them face-to-face.

make sure you get an RMA...they may do you the way they did me