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Old 11-09-2006, 10:20 AM   #14
Tru2Chevy
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I don't think AOL is handling it as spam. AOL is very picky about the e-mail that it accepts:

Quote:
Many large service providers such as Verizon, AOL and MSN are implementing aggressive filtering. In many cases, the customers of these providers can place the email address you use for notification in their contact list and then your emails will be allowed through. If this doesn't work, you should contact the provider in question and ask to be placed on their whitelist. Some providers will charge a listing fee for this.

In addition, AOL (and possibly others) will not accept emails from domains that do not have reverse DNS setup. It's possible these emails are being placed into a spam folder or are being filtered out.

The problem could also be caused by aggressive spam filters on the user's machine. In these cases their anti-spam software should be configured to allow emails from your domain name. Refer them to the documentation for the software they are using.
I am currently logging every email that gets sent from the server, and so far I don't see any errors. I'm still looking into the issue as quickly as I can.

- Justin
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