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V · 04-24-2007, 10:41 AM

OK, i just got off the phone with someone over at Professional Products in CA. I explained what happened and they are sending me out a new balancer right away. I said i really wasn't sure if i wanted another and more of a refund. But that, i know, i'd have to take up with the company i bought the part from. That is LS1Speed.com and they dont seem to like answering their phones ever. So i'm just gonna take the new part and maybe resell it and still buy an ATI dampner.

The rep at professional products was pretty suprised by what happened and he said especially since it was the SFI version. I sent him pics just now and once i get the new one, the old one is getting sent back to them so they can see what went wrong. Plus then they can go by dates on it to know more about it. He asked where i bought it from and turns out they arent a "registered" dealer for their products so he couldnt be sure where they got it from, but he was still very helpful.

So by the time the new balancer comes, i will have decided what i'm going to do.

04-24-2007, 10:41 AM	#27
V Stalker Join Date: Aug 2004 Posts: 12,082 iTrader: (12)	OK, i just got off the phone with someone over at Professional Products in CA. I explained what happened and they are sending me out a new balancer right away. I said i really wasn't sure if i wanted another and more of a refund. But that, i know, i'd have to take up with the company i bought the part from. That is LS1Speed.com and they dont seem to like answering their phones ever. So i'm just gonna take the new part and maybe resell it and still buy an ATI dampner. The rep at professional products was pretty suprised by what happened and he said especially since it was the SFI version. I sent him pics just now and once i get the new one, the old one is getting sent back to them so they can see what went wrong. Plus then they can go by dates on it to know more about it. He asked where i bought it from and turns out they arent a "registered" dealer for their products so he couldnt be sure where they got it from, but he was still very helpful. So by the time the new balancer comes, i will have decided what i'm going to do.