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The best thing about Commerce is convenience because of their late hours, open Sat and Sun, and many locations. They tend to make mistakes, though, so you always have to check everything. There's been a few times where I've been shorted on cash back when depositing checks, and I found 2 other huge mistakes. First one they shorted a deposit of $1500 by only depositing $150...oops, forgot that last 0. The second a few months ago, I noticed $3000 missing from a teller withdrawal that I didn't make. It turns out the person's account number that actually made the withdrawal was 2 digits off from mine, and just so happens they accidentally switched those 2 digits and debited my account instead of theirs. If I wasn't checking it, who knows if they would've caught it...I'm guessing not.
I'm actually considering ING Direct because I've read good things about them, plus they have a pretty high interest rate on your balance.
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