Quote:
Originally Posted by BonzoHansen
I'm generally very happy, but I don't like their tv hardware. For instance, the outlet in the back of the box is not switched, the remote turns the TV and the cable box on & off. Well, that doesn't work half the time.
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Scott, all you need to do is push the TV button on the top of the remote first, then hit the power button. That'll shut the TV off, and leave the set-top box on. That's one of my pet-peeves about the system, but figured that's the easiest way to work around it.
And as for billing errors, I believe they goofed on my install cost as well, but did fix it without a problem.