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i'll add in sansone ford as another place to avoid for service. they put rear brakes on my e-350 work truck in july then when i took it in for an oil change in sept they told me i needed rear brakes. you should have heard the bs excuse they gave me when i went back with my invoice showing they just replaced them!!! like bonzo said a thief is a thief. i hate car dealers and their service dept. rip-offs
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