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i normally use them for my trucks service, its hit or miss, their parts department is hit or miss too, there is one older, kind weird guy who works there who is very helpful, but the rest of them are a-holes.

They tried to scam my too, they said i needed my brake fluid flushed and my front diff oil changed when i had the truck there for a 25k or so mile service, for a total of a little over 300bux. I said i'll pass, if its that critical i can do it myself.

Said i needed new front brake pads, i had just installed new pads and a brake upgrade a month or so before, kinda obvious that the brakes were not stock.

They did a lot of warranty work too, never did a very thorough job. I had it there about 6 times to finally get the heated seats working right, they replaced my gauge cluster because the fuel gauge f-ed up, i picked the car up late at night after work, turned it on and the gauge was still f-ed up. just managed to catch on of the service managers as he was leaving to complain, and he was helpful and set me up with a sweet loner car and was very apologetic.

They left the oil cap off after an oil change once, had my SES light come on, and i had to drive back from doylestown to the dealer just to find the cap was off, and still sitting on the engine cover.

Then there is the intermediate steering shaft, its apparently not their fault, but they have replaced it 4 or 5 times and lubed it a few more times, and it keeps making noise.