Quote:
Originally Posted by crazyblazer87
Something like this happened at my work once before. Someone came in and had a 300C with auto high beams on it. The system operates by a "camera" detecting oncoming lights and turning the high beams off. After trying to figure out what was wrong and finding nothing it came to my attention that the owner was a bit on the heavy side. This through the alignment off for the camera so it couldn't detect the oncoming lights. So instead of having the customer sit in the car while I realigned the camera we just had a couple of guys sit on the driver's side of the car and then i realigned it.
Was that to hard to figure out so the lady didn't feel so bad about herself. Now that lady is going to probably sue or something and she will probably win.
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In your case, it was easier to handle because all you had to do was change the angle of a little camera. In this girl's case, her weight is throwing off the way the car steers and handles. How could you possibly adjust the alignment of a car to compensate for her weight when you know that if anyone else is in the car with her it's going to throw off the alignment again and she'll be back? Not to mention the safety factor of the whole thing.
Eventually, this news would have to be brought to her attention because it's not the dealership that is screwing up and they're not going to continue to diagnose a problem and rack up labor when they know what is causing it.