Thread: Hawthorne Chevy
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Old 09-06-2009, 11:38 AM   #4
V
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to be more specific about my experiences, with my ss, i brought it in for a starter under warranty, when i picked it up the next day, they had plastic covering the seat, a floormat, small plastic bag on the shifter and one even around the inner door pull.
the second time i brought it in, the rear was blown after being fixed a month earlier by another dealer, i talked to them and if just a gear was damaged, theyd put in for a whole new axle assembly from rotor to rotor, no just swapping small parts. they called me the morning they had it to tell me the GM protection plan coverage i had wouldnt pay for a second rear repair in such a short time and it had to get towed to the first dealer, they apologized they could not help me any.

Then with my denali, 4wd didnt work right, was locking up. they had it for 4 weeks, changed a TON of stuff, COMPLETE front differential, transfer cas stuff, switches and all, still didnt fix it. after a week i told them i needed a loaner, my extended warranty covered i think 25 a day... they gave me a 2005 chevy tahoe since they were working on my SUV, didnt even go through my warranty. The service writer remembered me from bringing in my SS. finally the fault was found to be the wrong gear ratio (non-stock) in the rear axle and my warranty wouldnt cover that so back to the dealer i bought it from it went for 2 more weeks, where they finally changed the rear gears and all was good(that was englewood chevy, they gave me a aveo loaner...)

Last edited by V; 09-06-2009 at 11:39 AM.
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