Title Question

[BigAls87Z28]

Okay, so some of you know I paid off and sold my 09 Malibu.
I paid it off around Thanksgiving, received a letter from Ally saying "congrats!" and then waited...
and waited...

and waited...


And now it's 2014 and no title. I called Ally to find out where it is, and it was sent to the wrong address. I asked if they ever received it back, and they didn't. I asked if they could please send me another one as I shouldn't have to pay for another one since they goofed, and they said they are going to send me a Release of Lien and that will be just as good (Insert Dumb and Dumber/IOU quote here).

Question is: Will that be good enough to transfer the car into my aunt's name (my aunt bought the car) or will I need to take the RoL, turn it into a title, and then do the whole song and dance.

[sweetbmxrider]

Both A and B are correct.

[LTb1ow]

Option C would be my choice.

[WildBillyT]

Originally Posted by BigAls87Z28

Okay, so some of you know I paid off and sold my 09 Malibu.
I paid it off around Thanksgiving, received a letter from Ally saying "congrats!" and then waited...
and waited...

and waited...


And now it's 2014 and no title. I called Ally to find out where it is, and it was sent to the wrong address. I asked if they ever received it back, and they didn't. I asked if they could please send me another one as I shouldn't have to pay for another one since they goofed, and they said they are going to send me a Release of Lien and that will be just as good (Insert Dumb and Dumber/IOU quote here).

Question is: Will that be good enough to transfer the car into my aunt's name (my aunt bought the car) or will I need to take the RoL, turn it into a title, and then do the whole song and dance.

For what it's worth:

When I got rid of my Malibu (trade in) the dealer told me that an ROL was not good enough, which sucked because Natalie had misplaced the title and it took a few days to get a replacement printed. I verified what they told me with the DMV since it was a hassle and I wanted to be sure. I had to provide both the ROL and the title so I could sign the car over.

[1320B4U]

I paid off my wife's car 3 wks ago...got a rol in a week and a title 3 days after that. Ally should be able to provide you with a new title...wildbillyt is correct on what is needed for transfer to another party.

I am always afraid of this as well. I always send my certified check along w/usps delivery confirmation to ensure they get it, then call a few days afterwards to see status of rol and eta of title to my home.

[BigAls87Z28]

Originally Posted by 1320B4U

I paid off my wife's car 3 wks ago...got a rol in a week and a title 3 days after that. Ally should be able to provide you with a new title...wildbillyt is correct on what is needed for transfer to another party.

I am always afraid of this as well. I always send my certified check along w/usps delivery confirmation to ensure they get it, then call a few days afterwards to see status of rol and eta of title to my home.

When I talked to the people at Ally, they said they could send me a duplicate of the title, but it would take another 30 days...

[sweetbmxrider]

You definitely need both man, don't get scarude.

[WildBillyT]

Originally Posted by BigAls87Z28

When I talked to the people at Ally, they said they could send me a duplicate of the title, but it would take another 30 days...

Try talking to somebody else. Maybe a manager or something. That is pretty ridiculous.

[Blackbirdws6]

Originally Posted by WildBillyT

Try talking to somebody else. Maybe a manager or something. That is pretty ridiculous.

I agree. Waiting 30 days due to their mistake is just wrong. I would escalate the situation. In the past I assume they would have no problem putting your feet to the fire if you happen to miss a payment and told them it would arrive in 30 days.

[BigAls87Z28]

Originally Posted by WildBillyT

Try talking to somebody else. Maybe a manager or something. That is pretty ridiculous.

I went up the chain of command till the lady said the ROL was the same as a title and that a title would take 30 days.

I might have to get back on the phone with them today.

[V]

Call DMV and ask them if ROL is the "same", then tell ally what DMV says.

[sweetbmxrider]

Or if they have paperwork, faxes usually make your words have merit.