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01-14-2009, 09:46 AM
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#1
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Join Date: Jul 2005
Location: Williamstown NJ
Posts: 479
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VERIZON ONE BILL... Stay Away!!!!
This is not a knock on Verizon FIOS TV. I have it and I love it. ONE BILL is a program Verizon has to merge all of your verizon accounts (Cell phone, internet, FIOS, home phone) onto one monthly bill.
If any of you are thinking about entering into Verizon FIOS one bill. DONT DO IT!! I was called by one of there representatives about two months ago saying that if I combined my cell phone & FIOS TV together, I could add FIOS Internet for only $15 more than what I was paying at the time. Sounded like a good deal so I went for it. In the past two months, I have called them several times to try to fix billing problems. Each time I called nobody knew who I needed to talk to, I was transfered around multiple times, and in the end nothing got fixed. This is all because of ONE BILL. The $15 a month was bogus. I am paying the normal $52 per month for my internet. I am actually on the phone with them right now (My phone timer says 51 minutes 53 seconds) trying to delete the internet service & get out of the one bill program.
END OF RANT.
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F-Bodyless 
01 GMC Sierra C3 6.0L, AWD, Westers Tune, K&N, Hella LED Tails
03 Pontiac Grand Prix GT, GMPP Handling Kit, LS1 F-Body Brakes
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01-14-2009, 10:12 AM
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#2
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12 Second Club
Join Date: Aug 2004
Posts: 2,923
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your the third person i heard this week complain about that program and the fact no one knows who to speak to about it.
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2016 Lamborghini Huracan LP610-4 TT
2012 Lamborghini Gallardo LP560-4 Spyder
2013 Nissan GT-R Black Edition
1999 Trans Am WS6
2000 Trans Am WS6
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01-14-2009, 12:13 PM
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#3
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Join Date: Nov 2008
Location: Marlton
Posts: 578
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I wanted to buy a blackberry storm and add the internet to my service and they told me no. Guess they didn't want my money because they already have yours.
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01-14-2009, 02:38 PM
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#4
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Meet Coordinator
Join Date: Jan 2008
Location: brick/pt. pleasant beach
Posts: 19,370
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i want fios. my parents are considering holding out until its available around here. we want the tv service and already have dsl and home/cell phone service. this concerns me though. might just go with directv
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01-14-2009, 03:09 PM
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#5
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Join Date: Nov 2008
Location: Edison, NJ
Posts: 764
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Comcast FTW, never had any problems at all.
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~Pete~
'92 RS Heritage - Pypes Violator catback, CAI, o/r y-pipe, shortie headers, QTP-e cutout, LT1 cam, subframe connectors, struttower brace, Hurst Dual-Gate, 3.73's, much more to come, (SOLD)
01 Z28
01 Cherokee Sport -4 1/2'' lift 32'' goodyear duratracs
roofrack and other useless off road stuff
WTB: '71 Dodge Demon 340  project car
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01-14-2009, 03:16 PM
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#6
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Join Date: Jul 2008
Location: NJ
Posts: 819
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I don't know why they call it customer service, because they aren't doing anyone a service. Their employees definetly are under-trained for their jobs. I was trying to get things fixed for a long time, but nobody knows what the hell they are doing. They tell you everything is fixed, but then the same thing next month. I think when they tell you "oh I solved the problem" they are just blowing smoke up your butt.
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01-14-2009, 07:55 PM
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#7
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Avatar Abuser
Join Date: Aug 2004
Location: 08721-1716
Posts: 5,056
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always get the name(s) of the person(s) you speak with... it saves time when you call back and they try to do the same run-around again.
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JSFBOA
Save a life.
N = R* fp ne fl fi fc L
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01-14-2009, 10:48 PM
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#8
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Ebearnezer Scrooge/Power Member/Lips
Join Date: May 2006
Location: Hamilton, Mercer county
Posts: 4,141
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Quote:
Originally Posted by FIcamaroRE92
Comcast FTW, never had any problems at all.
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Everyone I know has always had less problems with FIOS but this is the 3rd or 4th time I have heard of people having billing/service issues. I have to deal with Verizon frequently. THey are scumbags. Never want to admit their equipment is at fault
CABLEVISION FTW!
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01-15-2009, 12:55 AM
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#9
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11 Second Club
Join Date: Feb 2008
Location: Edison, NJ
Posts: 4,620
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Quote:
Originally Posted by scooter
Everyone I know has always had less problems with FIOS but this is the 3rd or 4th time I have heard of people having billing/service issues. I have to deal with Verizon frequently. THey are scumbags. Never want to admit their equipment is at fault
CABLEVISION FTW! |
*free cablevision ftw 
__________________
1999 Z28 Convertible. 6 speed swap, wide cowl hood, full hockey stripes, and a whining 10 bolt.
2008 Sierra Vortec Max. 6.2 swapped, headers, Magnaflow catback, GMPP CAI, NHT optioned tow package.
2006 GTO, 11.48 @ 118.3
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01-15-2009, 01:23 AM
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#10
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Join Date: Mar 2008
Location: Shreveport Louisianna Barksdale AFB
Posts: 1,415
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Quote:
Originally Posted by NJ Torque
*free cablevision ftw |
Use to work as a cable contractor for time warner and comcast...YEA ME LOVE FREE untill they turn it off and put a tag on the line stating it is illegal to steal cable and anyone found doing it will be punished by the full extent of the law.
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USAF Jet Propulsion Specialist
 1985 383 Camaro-nothing special I promise 
2000 NBM z28-also nothing special
Last edited by Jersyboyy; 01-15-2009 at 01:26 AM.
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01-15-2009, 01:32 AM
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#11
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11 Second Club
Join Date: Feb 2008
Location: Edison, NJ
Posts: 4,620
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mines legit free. haha.
__________________
1999 Z28 Convertible. 6 speed swap, wide cowl hood, full hockey stripes, and a whining 10 bolt.
2008 Sierra Vortec Max. 6.2 swapped, headers, Magnaflow catback, GMPP CAI, NHT optioned tow package.
2006 GTO, 11.48 @ 118.3
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